Shipping

Shipping Policy

Thank you for shopping with Lumee Cam. Below is an outline of our shipping policies to ensure you have a smooth and informed shopping experience.

1. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • During peak seasons or sales events, processing times may be extended. We will notify you of any delays via email.

2. Shipping Methods and Costs

  • Shipping options and costs will be displayed at checkout based on your location and chosen delivery speed.

  • We partner with trusted shipping carriers to ensure timely and secure delivery of your orders.

3. Estimated Delivery Times

  • Standard Shipping: 5-10 business days.

  • Express Shipping: 2-5 business days.

  • Delivery times may vary based on your location, customs processing, and carrier delays.

4. International Shipping

  • We offer international shipping to selected regions. Please check availability during checkout.

  • Import duties, taxes, and customs fees are the responsibility of the recipient. These charges are not included in the product price or shipping cost.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can use this tracking number to monitor your shipment’s progress on the carrier’s website.

6. Undeliverable Packages

  • If a package is returned to us due to an incorrect address, refusal of delivery, or failure to pick up, we will contact you to arrange reshipment. Additional shipping fees may apply.